GENERAL RENTAL CONDITIONS

General Rental Conditions Vechtdalhuisje Ommen

We wish you a warm welcome to Vechtdalhuisje Ommen and we request that you familiarize yourself with these General Rental Conditions.

Reservation
We always try to respond quickly, but we do not always have access to the internet. But you can expect us to respond to a reservation request by email within two days of receipt. The information email may arrive a day later. If something is wrong, you can email us about it. If you have not received a response from us within two days of booking, please contact us.

An agreement is concluded between you and us when we confirm the reservation to you. The agreement concerns the rental of a holiday accommodation for recreational use, which by its nature is short-term. Het Vechtdalhuisje reserves the right to refuse a booking at any time without giving reasons.

Price
We always try to display our prices correctly on our website. In addition to the rent, there are two fixed costs: cleaning and tourist tax. We charge a fixed amount for cleaning. The tourist tax is determined by the municipality, we are responsible for collecting it for them.

Payment
If you want to make a reservation, we ask you to transfer a percentage of the rental amount. At that moment you are assured of the accommodation. You will receive a confirmation of your booking by email. Please transfer the outstanding amount no later than four weeks before you start your stay. If the reservation is made within one month before the arrival date, the total amount must be transferred to us when booking. W e understand if a payment is not received on time. We will first send a reminder. In the event of late or incomplete payment, we can cancel the reservation unilaterally, we will then notify you by email. By paying a down payment or the entire rental amount, you confirm that you have read and agreed to the general rental conditions.

Deposit
When staying in the Vechtdalhuisje we ask for a deposit of €100. If something unexpectedly breaks, we expect this to be reported. We can then ensure that it is repaired for the next guests. After your stay, if everything is in order, the deposit will be refunded immediately.

Key
You will be communicated about obtaining the key in the weeks prior to your stay. It is not allowed to keep or duplicate the key for any reason. The key is provided by us on loan. The key remains the property of the Vechtdalhuisje. In the event of loss, theft or any other form of loss of the key, we may charge an amount of €25

Arrival and departure
Weekend: You are welcome from Friday 3 p.m. to Monday 10 a.m
Midweek: You are welcome from Monday 3 p.m. to Friday 10 a.m
Week: You are welcome from Friday 3 p.m. to Friday 10 a.m

Cancellation
A cancellation is often not something you want, there is often something unpleasant going on. Contact us and we will see how we can best solve it for both of you. Maybe it's easy to move, for example. In principle, we do apply the following cancellation rules:

-Cancellation must always be made in writing (by post or email).
-Deposits are not returned in case of cancellation.
-Cancellation costs: Up to 1 month before the start of the rental period: 50% of the canceled amount.
-From 14 days before the start of the rental period: 100% of the canceled amount
-In the event of cancellation on our part, any monies already paid will be refunded.

Stay
We like to keep the accommodations smoke-free. Please indicate in advance if you are bringing pets. A maximum of two pets are allowed and there is no charge for these. Would you like to receive visitors during your stay? Please discuss this with us. Subletting or reletting is expressly prohibited.

Complaints
It is of course possible that you have a complaint. Please let us know as soon as possible. This gives us the opportunity to resolve it. We will do our utmost to make your stay as pleasant as possible.

Liability
Vechtdalhuisje Ommen accepts no liability for: theft, loss or damage of any kind during or as a result of a stay in our accommodation. We accept no liability in the event of failure or deactivation of technical equipment, utilities, or the non-functioning or partial non-functioning of the internet. Additional (cleaning) costs may be charged if the accommodation is used incorrectly or if the accommodation is not left correctly. During the relevant rental period in the rented accommodation, you are fully liable for all damage caused to the accommodation, the inventory and all items belonging to the rented object, unless you and your fellow guests can demonstrate that the damage cannot be attributed to you. If you still wish to submit a complaint, it must be submitted to us in writing and with reasons within 14 days after leaving the accommodation.

Departure and final cleaning
We ask that you leave the accommodation as follows:
-wipe clean
-kitchen inventory washed clean, dried and placed back in the cupboards
-refrigerator clean and empty
-glass and paper separated from residual waste
Please report any breakage and/or damage to us. Then we can ensure that everything is in order again.





Do you have any questions? Please contact us!

Maybee see you soon!